Sydney managed IT and automation
Managed IT &
AI Automation
for
Secure. Scalable. Smarter Technology.
OnIT Solutions helps businesses simplify IT, strengthen cybersecurity, and automate operations using practical AI solutions.
Technology partners and platforms we work with
Services at a glance
Every capability your business needs. One team.
VPN down
On it — 5 mins
All sorted ✓
Identity & MFA
Protected
Endpoint Security
Active
Backup & Recovery
Verified
Can you add a booking form and make it mobile-ready?
Live and blazing fast ⚡
Managed IT services
Managed IT that does not wait for things to break
We keep the operational layer stable: users supported, cloud services documented, backups tested and risks surfaced before they become expensive.
Helpdesk and device support
Fast help for users, laptops, mobile devices and everyday issues.
Microsoft 365 and cloud
Tenants, identity, email, SharePoint and secure access kept under control.
Monitoring, backup and patching
The quiet operating layer that prevents avoidable outages.
AI automation
Practical AI workflows that remove admin drag
We design automation around real bottlenecks: missed calls, slow quoting, duplicate data entry, customer updates and internal follow-up.
Powered by leading AI platforms
We integrate Claude, ChatGPT, Gemini, and Copilot to build automation workflows tailored to your business needs.
01
Capture demand
Voice agents and web forms collect the right details before your team opens a ticket.
02
Structure the work
Clean summaries, owners, priority and next steps are pushed into the tools you already use.
03
Close the loop
Follow-ups, reminders and handoffs run automatically with human approval where it matters.
Cybersecurity
Security that fits the business, not just the checklist
We focus on the controls that reduce real-world risk for small and mid-sized teams without burying your staff in security theatre.
Stack
Web development
Websites that work as hard as your team
We build fast, secure web applications that integrate with your business systems and scale as you grow. No templates, no bloat—just clean code and strategic design.
Modern web applications
Built with React, Next.js and TypeScript for performance and maintainability.
Brand-aligned design
Interfaces that reflect your identity and convert visitors into customers.
Lightning fast
Optimised for Core Web Vitals, SEO and accessibility out of the box.
Ready to scale
Cloud-native architecture that grows with your business demands.
What we deliver
Everything your business needs.
Nothing you don't.
Full system backup — 847 GB across 38 devices, verified and encrypted offsite.
4-hour on-site response guaranteed. 99.9% uptime SLA with monthly reporting.
Annual Essential Eight maturity assessment aligned to ACSC guidelines.
Live topology map of your LAN/WAN, VLANs, firewall rules, and cloud links.
Full audit trail of every support ticket, escalation, and resolution since day one.
Every device, licence, serial number, and warranty date — always current.
Your tech, documented
Every device, licence, and config — always up to date.
Ransomware activity detected and quarantined
Proactive monitoring
We see problems before your team does.
50+ integrations
Microsoft 365, Xero, Slack, Google Workspace, HubSpot and more.
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Book support instantly
Same-day response, on-site or remote.
Why OnIT
Everything in one managed service
One provider. One invoice. Everything your business needs to stay secure, fast, and productive.
Monitor everything, miss nothing
24/7 automated alerting across your servers, endpoints, and network. Issues caught before your team even notices.
100+ tools, one team
Enterprise-grade platforms — Microsoft 365, Defender, CrowdStrike, Veeam, Fortinet — all managed under one monthly fee.
Sydney-based, globally reliable
Local engineers on-site across Greater Sydney, with remote support reaching every corner of NSW.
Security baseline, always on
MFA, EDR, email filtering, and continuous patching deployed and maintained by our team.
Industry use cases
Built around the way your industry actually works
Trades and field teams
Mobile devices, job systems, after-hours calls and location-aware workflows.
Medical and dental
Privacy-aware support for practice systems, front desk workflows and secure records.
Gyms and studios
Member systems, access hardware, payment tools and lead follow-up automation.
Professional services
Microsoft 365, document security, client intake and routine admin automation.
Process and proof
A clear operating rhythm for IT, risk and automation
You get a visible plan, not a vague support promise. We document what exists, fix the foundation, then automate the work that is ready.
15+
years in IT delivery
4 hr
priority response target
1
local accountable team
Stage 01
Discover
Map devices, cloud services, support pain, security exposure and repetitive admin work.
Stage 02
Stabilise
Fix the foundations first: identity, backup, patching, documentation and support flow.
Stage 03
Automate
Add practical AI where the process is understood, measured and ready to improve.
Stage 04
Review
Keep plans current with recurring checks, reporting and clear next actions.
Start here
Start with a call. Leave with a clear IT plan.
Tell us what is slowing the team down. We will help you separate urgent IT risk from automation opportunities worth pursuing.
Sydney NSW 2000